Ashley HomeStore in Coquitlam, BC Closed now

Reviews about Ashley HomeStore

• ★ ☆ ☆ ☆ ☆

  2020-07-01, by Duane Bradley
  If I could leave less stars I would. We spent over $3000 on a couch set. Had looked at many stores and found others we like for less than half the price, but I made the argument that quality counts. I assumed that paying the extra would mean a much higher quality couch that would last us longer, and if there was a problem it would be quickly resolved by the company. How I was wrong. We weren't even into the first year of the couch when we started seeing wear that you wouldn't expect of a high quality couch. Velcro to hold cushions in place was frayed and not even sewn onto the couch properly, fabric was breaking down, padding in the arm rests were shifting away from where it was supposed to be. I emailed the company, the promised a manager would get in touch...nothing. I emailed again, still nothing. We have now suffered with this couch for 3 years and hated every minute of it! Find something else to buy from somewhere else and save yourself some money and a ton of trouble!!
• ★ ★ ★ ★ ☆

  2019-09-29, by Milica Hansen
  We searched for a living room sofa for months and finally found our perfect one here after two separate friends recommended this store. We dealt with an excellent staff member (Greg) who was attentive without lurking and following us. He answered all our questions and gave us some really good pointers and ideas. He explained the warranty very well. We felt that the prices in store were very reasonable and the quality seems great!